Corporate Social Responsibility in the Health Sector: CSR and COVID-19 in Global Health Service Institutions

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The pandemic that struck in late 2019 - the coronavirus, commonly referred to as COVID-19 - affected every country in the world. This book examines how the pandemic has impacted healthcare institutions worldwide, and focuses on the international experience of COVID-19 in terms of healthcare delivery since 2019 and today. It highlights how healthcare facilities around the world have managed and continue to manage their obligations to their citizens. The book’s goal is to improve our understanding of the many negative and positive impacts of the pandemic on various aspects of our lives, including the health aspect, and how healthcare institutions could expand their ability to manage similar pandemics in the future without seriously compromising their ability to address other, regular health issues. At the same time, it takes a closer look at CSR, sustainability, ethics, and governance issues related to the pandemic, as well as current CSR practices in each of the countries reviewed.

Given its scope, the book will be of interest to a broad readership including researchers, practitioners, and students concerned with the pandemic’s societal and public health implications.


Author(s): Samuel O. Idowu, Mary T. Idowu, Abigail O. Idowu
Series: CSR, Sustainability, Ethics & Governance
Publisher: Springer
Year: 2023

Language: English
Pages: 385
City: Cham

Foreword
Preface
Acknowledgements
Contents
About the Editors
Corporate Social Responsibility and COVID-19 Pandemic in Four Continents: An Introduction
Part I: CSR and COVID-19 Pandemic in Europe
COVID-19 Pandemic Management from a Sustainability Viewpoint: An Analysis for Austria, the European Union, and the WHO
1 Introduction
2 I. The Role of the WHO in the Global Health Crisis: Was the Necessary Guidance Delivered in Time?
2.1 A Governance Issue?
3 II. European Governance and its Contribution to Global Health Crisis Management
4 III. Austria´s Performance in COVID-19 Crisis Management
4.1 Death Toll
4.2 Law Framework and Finances
4.3 Political Governance to Steer Economic and Social Development
4.4 Vaccine Policy and Tests
4.5 Public Health Policy and Scientific Debate
4.6 Data Availability and Access to Information
4.7 Proportionality of Measures and Respect of Human Rights: Democracies at Stake?
5 IV. The Ozone Therapy to Combat COVID-19: A Promising Approach although Not Recommended So Far by the WHO
Annex 1: Gestorbene 2020 nach Todesursachen, Alter und Geschlecht
References
Corporate Social Responsibility Initiatives and Programs in the Health System of Greece due to the Pandemic of COVID-19
1 The Pandemic Era in Greece
2 Methodology
3 What Is a Healthcare Organization?
4 Critical CSR and Sustainability
5 Health Value as a Global Sustainable Goal
6 Critical CSR Programs in Greece during the Pandemic
7 Incentives for Critical CSR Policies in the Healthcare Sector
8 Criticism about the Response to Coronavirus in Greece
9 Discussion and Conclusions
References
CSR Manifestations in Health Care Facilities in Poland During the COVID-19 Pandemic
1 Introduction
1.1 CSR: The Key Issues
1.2 Development of CSR in Poland
2 Non-public Health Care Facilities in Poland During the COVID-19 Pandemic: A CSR Perspective
3 Conclusion
References
Corporate Social Responsibility: A Solution for Resilience During the COVID-19 Pandemic in Romania
1 Introduction
2 Literature Review and Hypotheses Development
2.1 The Corporate Social Responsibility Oriented Toward Organizations Employees
2.2 The Corporate Social Responsibility Oriented Toward the Community
2.3 The Pandemic Impact on Both the Organizations and the Employees
2.4 The Changes Implemented by the Organizations After 2 Years in Which They Faced the Pandemic
3 Research Methodology
4 Results
5 Discussions
6 Conclusions
References
Responsiveness, Strategy and Health as Diplomacy: The Unlikely Case of Serbia
1 Beyond Introduction: Conceptual Foundations
1.1 Where Does Serbia Then Differ and Stand out?
1.1.1 Historical Backdrop: Variola Vera-Major Disease Staved Off-Ingrained in Collective Memory
1.1.2 Discipline, Libertarian Responses, Regulation and Popular Scepticism
1.2 Substantive or Instrumental Vaccination Strategy: Pragmatism, Diplomacy or Altruism?
1.2.1 A Summary: The Specificity and Uniqueness of Serbia´s Response to the COVID-19 Pandemic
1.2.2 An Aftermath, the Epilogue, or Merely ``Act One´´: Emerging Cultures of Reflection and Insight
References
Corporate Social Responsibility and Profitability in Spanish Private Health Care During the COVID-19 Period
1 Introduction
2 Literature Review
3 Methodology
4 Results
5 Discussion
6 Conclusion
References
Saving Lives and Minds: Understanding Social Value and the Role of Anchor Institutions in Supporting Community and Public Heal...
1 Introduction
2 The Preston Model: A Brief Summary
2.1 Overview
2.2 Sustainability
2.3 Anchor Institutions
3 Working in Two Anchor Institutions in Preston: Dealing with Health and Care through Social Value
3.1 The NHS
3.2 Community Gateway Association
4 Case Study Institutional Statements: Lancashire Teaching Hospitals NHS Foundation Trust and Community Gateway Housing Associ...
4.1 NHS
4.1.1 People
Recruitment Services
Educational Services
Equality, Diversity and Inclusion
4.1.2 Planet
Achieving Net Zero
A Clinical Perspective
The Green Plan
Waste Management
4.1.3 Procurement
The Lancashire Procurement Cluster (LPC)
4.1.4 Place
Lancashire Teaching Hospitals
Central Lancashire
4.2 Community Gateway
5 Discussion
5.1 The Anchor Institutions and the Preston Model: Coping with COVID-19
5.2 The Role of Social Value Post-COVID-19
5.3 The Indefinition of Social Value
5.4 Social Value, System Change and Democracy
5.5 Comparison with Social Entrepreneurship Projects, Social Value and Public Health
6 Conclusion
References
Corporate Social Responsibility and Coping with COVID-19 Pandemic in the Global Health Service Institutions: The United Kingdom
1 Introduction
1.1 Historical Context
1.2 Current Context
2 The Four Major Aspects of CSR
2.1 Economic Responsibilities
2.2 Legal Responsibilities
2.3 Ethical Responsibilities
2.4 Philanthropic Responsibilities
3 Practical Implications
4 Conclusion
References
Responsible Innovation During the COVID-19 Pandemic: A Case Study from Türkiye
1 Introduction
2 Responsible Innovation
2.1 Anticipation
2.2 Reflexivity
2.3 Inclusion
2.4 Responsiveness
3 COVID-19 Innovation in the Health Sector in the Republic of Türkiye
3.1 Practices and Needs
3.2 Processes and Necessities
3.3 Outcomes and Requirements
4 The Case of Abdi lbrahim: The Fight Against COVID-19
4.1 Embedding the Dimensions of RI Within the Practices of Abdi lbrahim Pharmaceuticals
4.1.1 Drug Development and Vaccine Production for COVID-19 Treatment
4.1.2 Biotechnology Investments
4.1.3 ``Healthy at Home´´ Project
4.1.4 Viral Agenda
4.1.5 We Heal the Future Competition
5 Conclusion
References
Part II: CSR and COVID-19 Pandemic in Africa
Grappling with COVID-19: The Implications for Ghana
1 Introduction
2 Literature Review
3 Methodology
4 Overview of the Pandemic in Ghana
5 Current Developments on COVID-19
6 The Social Reality, Misconceptions and Myths About COVID-19
7 Ghana´s Health System
8 COVID and Ghana´s Educational System
9 The Socio-economic Impact of COVID
10 Economic Response Package and Support
11 COVID-19 and Responsible Business
12 Lessons Learnt
13 The Way Forward
14 Conclusion
References
Corporate Social Responsibility and the Impact of COVID-19 on Healthcare Institutions in Nigeria
1 Introduction
2 Review of Related Literature
2.1 Related Theories to Corporate Social Responsibility
2.2 CSR and Healthcare Institutions
2.3 CSR in Health Institutions and COVID-19 Era in Nigeria
3 Methodology
3.1 Findings and Discussion
3.2 Extract of CSR Report of Guinness Nigeria PLC in 2020 and 2019
3.3 Extract of CSR Report of GlaxoSmithKline Consumer Nigeria PLC in 2020 and 2019
3.4 Extract of CSR Report of MTN Nigeria in 2020
4 Conclusion
Appendices
Appendix 1
Reported Value of Corporate Social Responsibility of Companies and Portions to Healthcare Institute
Appendix 2
Names of Hospitals Whose Websites Were Reviewed
References
The Private Sector´s Role in Strengthening Public Hospitals in Zambia During the Coronavirus (COVID-19) Pandemic: A Corporate ...
1 Introduction
2 Review of Available Literature
2.1 Theoretical Perspectives of CSR
2.2 CSR in Public Healthcare During COVID-19
2.3 CSR in Zambia
3 Background Information: COVID-19 in Zambia
4 Methodology
4.1 Data Analysis
4.2 Limitations of the Study
5 Findings
5.1 Impacts of COVID-19 on Public Hospitals in Zambia
5.2 Involvement of the Private Sector in Strengthening Public Hospitals to Cope with the Effects of COVID-19 Pandemic
5.3 Discussions of the Findings
6 Conclusions and Policy Implications
References
Part III: CSR and COVID-19 Pandemic in Asia
Business Responses to COVID-19 Through CSR: A Study of Selected Companies in India
1 Introduction
2 Literature Review
3 Methodology
3.1 Data Source and Selection of Companies
3.2 Research Design and Methodology
3.3 Research Framework
4 Results and Discussion
5 Conclusion and Discussion
References
The Rippling Effect of COVID-19 in Malaysia: Now and Then
1 Introduction
2 The Emergence of COVID-19 in Malaysia
3 General Situation
4 Literature Review
5 Methodology
6 Malaysia´s Healthcare System
7 Pandemic Misinformation
8 The Impact of Covid on Health Workers
9 The Impact of Covid on Health Tourism
10 The Impact of Covid on the Economy
11 The Impact of Covid on the Lives of Malaysians
12 The Impact of Covid on Education
13 The Supportive Role of Business During the Pandemic
14 The New Norm for Malaysians
15 Overcoming the Economic Downturn due to COVID-19
16 Conclusion
References
Part IV: CSR and COVID-19 Pandemic in South America
Corporate Social Responsibility in Bolivia: Hospital Responses to the COVID-19 Pandemic
1 Introduction
2 Background and Related Literature
2.1 COVID-19 and Corporate Social Responsibility
2.2 CSR Practices in Bolivia
2.3 CSR and Hospitals
2.4 Stakeholder Theory and Hospitals
3 Methodology
4 Results
4.1 Hospital Management Results
4.2 Hospital Staff Results
4.3 Hospital Patients Results
5 Conclusions and Discussion
References
Index