Communication Skills in Mental Health Care: An Introduction

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Communicating effectively when addressing psychiatric and psychological problems in everyday practice can be difficult. This book provides a clear and concise guide on how to run consultations, using the Calgary-Cambridge Model. The model is applied to an extensive variety of mental health conditions, ranging from taking a good psychiatric history to specialist scenarios such as working with families and young people or breaking bad news in mental health. There are also practical and comprehensive chapters on anxiety, depression, psychosis, risk to self, mental capacity, dealing with emotions and mental health consultations in primary care. An accompanying downloadable resource enhances knowledge and promotes greater understanding through a series of simulated consultations which explore and answer the OSCE questions posed in the text. The practical, accessible and comprehensive approach helps clinicians increase their confidence in mental health consultations. It is also of great benefit to students wishing to improve their clinical skills and ultimately to pass their exams.

Author(s): Xavier Coll, Alexia Papageorgiou, Ann Stanley, Andrew Tarbuck
Publisher: CRC Press
Year: 2022

Language: English
Pages: 190
City: Boca Raton

Cover
Title
Copyright
Contents
Dedication
Foreword
Preface
About this book
About the editors
List of contributors
Acknowledgements
List of figures and tables
1 Introduction
Why are teaching and learning communication skills in mental health important?
Communication skills training for mental health professionals
The way forward
References
2 Taking a good psychiatric history
Learning outcomes
The purpose of the psychiatric history
The psychiatric history compared with a medical history
Gathering a psychiatric history
Eliciting a psychiatric history
The Mental State Examination
The domains of the Mental State Examination
References
3 Mental health assessment of anxiety and depression
Learning outcomes
Introduction
Depression
Anxiety disorders
The overlap between symptoms of depression and anxiety
Skills for you to apply
Top tips
Further reading
4 Assessing risk to self: suicide and self-harm
Learning outcomes
Introduction
Assessment of self-harm
Further reading
5 Information gathering in psychosis
Learning outcomes
Introduction
Skills for you to apply
How to do it
References
6 Information giving and shared decision making in psychosis
Learning outcomes
Introduction
Skills for you to apply
How to do it
7 Working with families and young people
Learning outcomes
Introduction
Skills for you to apply
How to do it
References
Further reading
8 Assessment of mental capacity
Learning outcomes
Introduction
Skills for you to apply
How to do it
References
Further reading
9 Dealing with emotions
Learning outcomes
Introduction
Dealing with emotions: general principles
Skills for you to apply
Dealing with extremes of emotion
Dealing with our own emotions
References
Further reading
10 Breaking bad news in mental health
Learning outcomes
Introduction
Skills for you to apply
How to do it
References
Further reading
11 Mental health consultations in primary care: managing the ‘heartsink patient’
Learning outcomes
Introduction
Why is it important to understand communication skills for dealing with the ‘heartsink patient’?
Who is the heartsink patient?
So why does the clinician’s heart sink when these patients’ names appear on the list for the day’s consultations?
Special considerations for this topic
Skills for you to apply
Key tasks
References
Further reading
Appendix 1: Calgary–Cambridge guides
Appendix 2: The psychiatric history
Appendix 3: Adolescent psychosocial history: the HEEAADSSS + ICE protocol
Appendix 4: Family tree (pedigree diagram for Kevin’s family history)
Appendix 5: How to pass communication skills OSCEs in mental health
Appendix 6: Example of OSCE mark sheets in mental health
Appendix 7: OSCEs model answers
Index