Business Ethics Case Studies and Selected Readings by Jennings (10th Edition)
Cover Page
Front Matter
Title Page
Imprint
Brief Contents
Contents
Preface
New to This Edition
What’s New and What’s Back
Acknowledgments
Unit 1: Ethical Theory, Philosophical Foundations, Our Reasoning Flaws, Types of Ethical Dilemmas, and You
Section A: Understanding Ourselves and Ethical Lapses
Reading 1.1 You, That First Step, the Slippery Slope, and a Credo
Reading 1.2 What Did You Do in the Past Year That Bothered You? How That Question Can Change Lives and Cultures
Section B: Ethical Theory and Philosophical Foundations
Reading 1.3 What Are Ethics? From Line-Cutting to Kant
Section C: The Types of Ethical Dilemmas
Reading 1.4 The Types of Ethical Dilemmas: From Truth to Honesty to Conflicts
Section D: Our Reasoning Flaws
Reading 1.5 On Rationalizing and Labeling: The Things We Do That Make Us Uncomfortable, but We Do Them Anyway
Case 1.6 "They Made Me Do It": Following Orders and Legalities: Volkswagen and the Fake Emissions Tests
Reading 1.7 The University of North Carolina: How Do I Know When an Ethical Lapse Begins?
Section E: Analyzing and Resolving Ethical Dilemmas
Reading 1.8 Some Simple Tests for Resolving Ethical Dilemmas
Reading 1.9 Some Steps for Analyzing Ethical Dilemmas
Reading 1.10 A State of the Union on Cheating: Recognizing the Types and Scope of Cheating - Plagiarism
Case 1.11 The Little Teacher Who Could: Piper, Kansas, and Term Papers
Reading 1.12 A State of the Union on Cheating: Academic Data and Examples
Case 1.13 Dad, the Actuary, and the Stats Class
Case 1.14 Cheating: Culture of Excellence
Reading 1.15 A State of the Union on Cheating: Puffing on Your Resume and Job Application and in Your Job Interviews
Reading 1.16 Resumes and the Ethics of Using Analytics
Case 1.17 Moving from School to Life: Do Cheaters Prosper?
Case 1.18 Cheating in Real Life: Wi-Fi Piggybacking and the Tragedy of the Commons
Case 1.19 Cheating in the Carpool Lane: Define Car Pool
Case 1.20 Cheating in Real Life: The Pack of Gum
Case 1.21 Mylan and Its CEO’s Ethical Standards: Does Academic Cheating Matter in Real Life?
Unit 2: Solving Ethical Dilemmas in Business
Section A: Business, Ethics, and Individuals: How Do They Work Together?
Reading 2.1 The Layers of Ethical Issues and the Ethical Mind
Reading 2.2 What's Different about Business Ethics?
Reading 2.3 The Ethics of Responsibility
Reading 2.4 Is Business Bluffing Ethical?
Section B: What Gets in the Way of Ethical Decisions in Business?
Reading 2.5 How Leaders Lose Their Way: The Bathsheba Syndrome and What Price Hubris?
Reading 2.6 Moral Relativism and the Either/or Conundrum
Reading 2.7 P = f (x) The Probability of an Ethical Outcome Is a Function of the Amount of Money Involved: Pressure
Case 2.8 BP and the Deepwater Horizon Explosion: Safety First
Section C: Resolving Ethical Dilemmas in Business
Reading 2.9 Framing Issues Carefully: A Structured Approach for Solving Ethical Dilemmas and Trying Out Your Ethical Skills on an Example
Case 2.10 Penn State: Framing Ethical Issues
Case 2.11 How about Those Astros?
Case 2.12 Boeing: Decades of Major Ethical Setbacks from Lockheed Document Heists to the 737 MAX
Unit 3: Business, Stakeholders, Social Responsibility, and Sustainability
Section A: Business and Society: The Tough Issues of Economics, Social Responsibility, Stakeholders, and Business
Reading 3.1 The History and Components of Social Responsibility
Case 3.2 Uber and Its Regulatory Cycles
Case 3.3 The NFL, Colin Kaepernick, and Taking a Knee
Reading 3.4 Components of Social Responsibility: Stakeholder Theory
Reading 3.5 Measuring Social Responsibility
Reading 3.6 The Lack of Virtue/Aristotelian Standards in CSR/ESG Evaluations and Surveys
Reading 3.7 Business with a Soul: A Reexamination of What Counts in Business Ethics
Reading 3.8 Appeasing Stakeholders with Public Relations
Reading 3.9 Conscious Capitalism: Creating a New Paradigm for Business
Reading 3.10 Marjorie Kelly and the Divine Right of Capital
Section B: Applying Social Responsibility and Stakeholder Theory
Case 3.11 Fannie, Freddie, Wall Street, Main Street, and the Subprime Mortgage Market: of Moral Hazards
Case 3.12 Pharmaceuticals: A Tale of 4,834% Price Increases and Regulatory Cycles
Case 3.13 The Social, Political, Economic, and Emotional Issue of the Minimum Wage
Case 3.14 Ice-T, the Body Count Album, and Shareholder Uprisings
Case 3.15 Cancel Culture
Case 3.16 Ashley Madison: The Affair Website
Section C: Social Responsibility and Sustainability
Case 3.17 Biofuels and Food Shortages in Guatemala
Case 3.18 Herman Miller and Its Rain Forest Chairs
Case 3.19 The Nonsustainability of the EV/Alt-Fuel and Troubled Truck Industry
Section D: Government as a Stakeholder
Case 3.20 The Government Mattresses at the Border
Case 3.21 Public Policy and COVID-19 in Nursing Homes
Unit 4: Ethics and Company Culture
Section A: Temptation at Work for Individual Gain and That Credo
Reading 4.1 The Moving Line
Reading 4.2 Not All Employees Are Equal When It Comes to Ethical Development
Case 4.3 Bob Baffert: The Winningest Horse Trainer in History
Section B: The Organizational Behavior Factors
Reading 4.4 The Preparation for a Defining Ethical Moment
Case 4.5 Swiping Oreos at Work: Is It a Big Deal?
Reading 4.6 The Effects of Compensation Systems: Incentives, Bonuses, Pay, and Ethics
Reading 4.7 Measures, Metrics, and Gaming - Part A
Case 4.8 VA: The Patient Queues
Case 4.9 The Atlanta Public School System: High Test Scores, Low Knowledge Levels
Case 4.10 The Wells Way
Reading 4.11 Measures, Metrics, and Gaming - Part B
Section C: Accounting and Governance Factors
Reading 4.12 A Primer on Accounting Issues and Ethics and Earnings Management
Reading 4.13 Prevention Tools for the Layers of Ethical Issues: Individual, Organization, Industry, and Society
Case 4.14 FINOVA and the Loan Write-Off
Case 4.15 Organizational Pressures in the Academy: Those Rankings
Case 4.16 Organizational Pressures in the Academy and Parental Pressure Outside: Operation Varsity Blues
Section D: The Structural Factors: Governance, Example, and Leadership
Reading 4.17 The Things Leaders Do, Unwittingly, and Otherwise, That Harm Ethical Culture
Reading 4.18 Re: A Primer on Sarbanes-Oxley and Dodd-Frank
Case 4.19 Accountants and PCAOB: How Are They Doing?
Case 4.20 WorldCom: The Little Company That Couldn't After All
Case 4.21 The Upper West Branch Mining Disaster, the CEO, and the Faxed Production Reports
Section E: The Industry Practices and Legal Factors
Reading 4.22 The Subprime Saga: Bear Stearns, Lehman, Merrill, and CDOs
Case 4.23 Enron: The CFO, Conflicts, and Cooking the Books with Natural Gas and Electricity
Case 4.24 Arthur Andersen: A Fallen Giant
Section F: The Fear-and-Silence Factors
Case 4.25 HealthSouth: The Scrushy Way
Case 4.26 Dennis Kozlowski: Tyco and the $6,000 Shower Curtain
Reading 4.27 A Primer on Speaking Up and Whistleblowing
Case 4.28 NASA and the Space Shuttle Booster Rockets
Section G: The Culture of Goodness
Case 4.29 New Era: If It Sounds Too Good to Be True, It Is Too Good to Be True
Case 4.30 Giving and Spending the United Way
Case 4.31 The Baptist Foundation: Funds of the Faithful
Unit 5: Ethics and Contracts
Section A: Contract Negotiations: All Is Fair and Conflicting Interests
Case 5.1 Johnny Depp and His Lawyer's $30 Million in Percentage Earnings
Case 5.2 The Governor and His Wife: Product Endorsement and a Rolex
Case 5.3 Descriptive Honesty and Social Media Hype: An 11-Inch Subway vs. a Footlong Subway and Tuna vs. Tuna
Case 5.4 Sears, High-Cost Auto Repairs, and Its Ethical and Financial Collapse
Case 5.5 Kardashian Tweets: Regulated Ads or Fun?
Case 5.6 Political Misrepresentation: When Is It a Lie?
Section B: Promises, Performance, and Reality
Case 5.7 The Ethics of Walking Away and No Eviction During Pandemics
Case 5.8 Pension Promises, Payments, and Bankruptcy: Companies, Cities, Towns, and States
Case 5.9 "I Only Used It Once": Returning Goods
Case 5.10 When Corporations Pull Promises Made to Government
Case 5.11 Intel and the Chips: When You Have Made a Mistake
Case 5.12 GoFundME!!!
Case 5.13 Scarlett Johansson and Disney: Payments for Black Widow
Unit 6: Ethics in International Business
Section A: Conflicts Between the Corporation's Ethics and Business Practices in Foreign Countries
Reading 6.1 Why an International Code of Ethics Would Be Good for Business
Case 6.2 The Tennis Player with COVID Visa Problems
Case 6.3 The Former Soviet Union: A Study of Three Companies and Values in Conflict
Reading 6.4 International Production: Risks, Benefits, and That Supply Chain
Case 6.5 Bhopal: When Safety Standards Differ
Case 6.6 Product Dumping
Case 6.7 Nestle: Products That Don't Fit Cultures
Case 6.8 Doing Business in China: The NBA and Ethical Minefields
Section B: Bribes, Grease Payments, and "When in Rome..."
Reading 6.9 A Primer on the FCPA
Case 6.10 FIFA: The Kick of Bribery
Case 6.11 Siemens and Bribery, Everywhere
Case 6.12 Walmart in Mexico
Case 6.13 GlaxoSmithKline in China
Unit 7: Ethics, Business Operations, and Rights
Section A: Workplace Safety
Reading 7.1 Using Two Sets of Books for One Set of Data
Case 7.2 Cintas and the Production Line
Case 7.3 Theranos: The Lab That Wasn't Safe or Real and Fake the Numbers Until You Make It
Section B: Workplace Loyalty
Case 7.4 Aaron Feuerstein and Malden Mills
Case 7.5 JCPenney and Its Wealthy Buyer
Case 7.6 The Trading Desk, Perks, and "Dwarf Tossing"
Case 7.7 The Analyst Who Needed a Preschool
Case 7.8 Nissan and Carlos Ghosn: Corporate Resources vs. Personal Spending
Case 7.9 Kodak, the Appraiser, and the Assessor: Lots of Backscratching on Valuation
Section C: Workplace Diversity and Atmosphere
Case 7.10 English-Only Workplaces
Case 7.11 Ban-the-Box and Fair Chance: Do You Have Any Criminal Convictions?
Case 7.12 The NFL and Its Rooney Diversity Rule: Coach Flores and the Mix-Up on Texts
Case 7.13 On-the-Job Fetal Injuries
Case 7.14 Political Views in the Workplace
Case 7.15 Facebook, YouTube, Instagram, LinkedIn, and Employer Tracking
Section D: Tough Issues and Confrontation in the Workplace
Reading 7.16 The Ethics of Confrontation
Case 7.17 Office Romances and Me Too: McDonald's et al.
Case 7.18 Examples of Other Organizations with Atmospheres of Harassment
Reading 7.19 Creating a Culture Free From Sexual Pressures, Harassment, and Favoritism: Codes, Policies, Investigations, and Confrontation
Reading 7.20 The Ethics of Performance Evaluations
Case 7.21 Ann Hopkins and Price Waterhouse
Case 7.22 The Glowing Recommendation
Unit 8: Ethics and Products
Section A: Advertising Content
Case 8.1 Elon Musk and Puffing
Case 8.2 Burger King and the Impossible Vegan Burger
Case 8.3 About Returning That Rental Car and the Gas Tank: Contract Terms
Section B: Product Safety
Reading 8.4 A Primer on Product Liability
Case 8.5 Peanut Corporation of America: Salmonella and Indicted Leaders
Case 8.6 Tylenol: The Product Safety Issues
Case 8.7 Ford, GM, and Chrysler: The Repeating Design and Sales Issues
Case 8.8 The Beginning of Liability: Games, Fitness, Fun, and Injuries
Case 8.9 E. Coli, Jack-in-the-Box, and Cooking Temperatures
Case 8.10 PGE: Electricity, Fires, and Liability
Section C: Product Sales
Case 8.11 Chase: Selling Your Own Products for Higher Commissions
Case 8.12 The Mess at Marsh McLennan
Case 8.13 The Opioid Pandemic
Case 8.14 Frozen Coke and Burger King and the Richmond Rigging
Case 8.15 Adidas and the Intercollegiate Bribery Problems
Case 8.16 Beech-Nut and the No-Apple-Juice Apple Juice
Unit 9: Ethics and Competition
Section A: Covenants Not to Compete
Reading 9.1 A Primer on Covenants Not to Compete: Are They Valid
Case 9.2 Sabotaging Your Employer's Information Lists before You Leave to Work for a Competitor
Case 9.3 The Hallmark Channel and Countdown to Christmas
Case 9.4 Bimbo Bakery and the Nooks & Crannies
Case 9.5 Starwood, Hilton, and the Suspiciously Similar New Hotel Designs
Section B: All's Fair, or Is It?
Reading 9.6 Adam Smith: An Excerpt from the Theory of Moral Sentiments
Case 9.7 The Battle of the Guardrail Manufacturers
Case 9.8 Bad-Mouthing the Competition: Where's the Line
Case 9.9 Online Pricing Differentials and Customer Questions
Case 9.10 Brighton Collectibles: Terminating Distributors for Discounting Prices
Case 9.11 Park City Mountain: When a Competitor Forgets
Case 9.12 Electronic Books and the Apple versus Amazon War
Case 9.13 Martha vs. Macy's and JCPenney
Case 9.14 Mattel and the Bratz Doll
Section C: Intellectual Property and Ethics
Case 9.15 Louis Vuitton and The Hangover
Case 9.16 Forcing Farmers to the Dealerships: That Right to Repair Goes Public
Case 9.17 Tiffany vs. Costco
The Ethical Common Denominator (ECD) Index: The Common Threads of Business Ethics
Back Matter
Alphabetical Index
Business Discipline Index
Product/Company/Individuals Index
Topic Index
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