Business Advancement through Technology Volume II: The Changing Landscape of Industry and Employment

Contents
Notes on Contributors
List of Figures
List of Tables
1: An Overview of Business Advancement Through Technology: The Changing Landscape of Work and Employment
1.1 Introduction
1.2 Contextual and Theoretical Foundations
1.3 Digital HRM
1.4 Digitization and Working Conditions
1.5 Content and Structure
References
2: Research on Robotic Process Automation: Structuring the Scholarly Field
2.1 Introduction
2.2 Research Design
2.3 Classification Framework
2.4 Discussion of Previous Research
2.4.1 General
2.4.2 Adoption
2.4.3 Assessment
2.4.4 Implementation
2.4.5 Use
2.4.6 Effects
2.5 Research Gaps and Future Research Directions
2.5.1 Fair View on Benefits Realisation and Challenges
2.5.2 Robust Results on Adoption and Readiness
2.5.3 Governing, Organising and Managing RPA
2.5.4 Intelligent and Cognitive RPA
2.5.5 Robot-human Interaction
2.6 Conclusion
2.7 Appendix
References
3: The Role of Technology Enabled HRM Systems in Developing Hybrid Workplaces: A Case Study of the Information Technology Sector in India
3.1 Introduction
3.2 Literature Review
3.3 Methodology and Research Context
3.4 The Pre-pandemic Workplace
3.5 Findings
3.6 Limitations
3.7 Conclusion
References
4: Engineering the Metaverse for Innovating the Electronic Business: A Socio-technological Perspective
4.1 Introduction
4.2 Literature Review
4.2.1 Beyond the ‘Standard’ Conception of Virtual Reality: A Definition of Metaverse
4.2.2 From Immersive Simulation to Emersive Experience: A Trans-conceptual Vision of the Metaverse
4.3 Methods
4.4 The Grounded Investigation: Relevant Business Experiences in the Field (Past, Current, and Future)
4.5 The Conceptual Development: A SWOT Analysis for the Governance and the Management of the Metaverse
4.6 Findings’ Discussion about Potential Business Applications of the Metaverse
4.7 Conclusion
References
5: The Changing Technology Use and its Impact on Leadership and Hierarchy Structure in the Virtual Workplace
5.1 Introduction
5.2 Existing Literature and Research Direction
5.3 Analysis of the Findings
5.3.1 Challenges of Virtual Teams
5.3.2 Strategies for Leading Virtual Teams
5.4 Discussion and Conclusion
References
6: Conceptual Mutations of Change Management and the Strategy–Technology–Management Innovation
6.1 Introduction
6.1.1 Purpose
6.1.2 Methods
6.2 Literature Review
6.2.1 Change and the Risk of Reinventing the Organisation
6.2.2 Paradigm Shift and Change in the Mind
6.2.3 Maintaining Balance in the Change Process and the Significance of Swift Results
6.2.4 Change and Leadership
6.2.5 Chaotics and Doing Business in the Age of Turbulence
6.3 Analysis of Findings
6.4 Conclusion: Towards a Restructured Perspective of Organisational Change (Strategy–Technology–Management Synthesis)
References
7: The Spread of Artificial Intelligence and Its Impact on Employment: Evidence from the Banking and Accounting Sectors
7.1 Introduction
7.2 Technological Change and the Labor Market
7.2.1 Challenges of AI for the Future Accountant
7.2.2 The Possible Impact of AI on Employment
7.2.3 AI for Recruitment and Selection in the Banking Sector
7.3 Research Design
7.4 Findings
7.4.1 Study 1: Views About the Impact of AI on the Accounting Profession
7.4.2 Accountants’ Attitudes
7.4.3 Skills, Robots, Data, Future and Investment Nodes
7.4.4 Study 2: The Digital Realm
7.4.5 Reasons for Not Utilizing AI in the Cypriot Banking Sector
7.4.6 Challenges and Ethical Concerns for Using AI in Recruitment
7.5 Discussion and Conclusions
References
8: Machine Learning, Artificial Intelligence and the Future of Work: Impact on HR, Learning and Development Professionals
8.1 Introduction
8.2 The Impact of AI and ML on Human Resources
8.2.1 How AI & ML Affects HR Practices
8.2.2 The Role of HR Information Systems (HRIS)
8.2.3 How AI & ML Impacts the Future of Work
8.2.4 Ethics and Other Considerations
8.2.5 The ML and AI Research Project and Its Impact on HR Professionals
8.3 Research Methodology
8.4 Evaluation of the Impact of AI and ML: Cases from HR and L&D Professionals
8.4.1 Case Study 1: The UK Retail Sector
8.4.2 Case Study 2: The British Armed Forces
8.4.3 Case Study 3: The UK Health Sector
8.5 Conclusion
8.6 Implications
References
9: Technological Innovation and Performance Measurement in the Sport Sector
9.1 Introduction
9.2 Literature Review
9.3 Methodology
9.4 Analysis
9.4.1 The History of Omega at Olympic Games
9.4.2 The Innovation at Tokyo 2020 Olympic Games
The Electronic Starting Gun
The Starting Blocks
The Photo Finish
Photocell Technology
The Swimming Light Show
The Contact Plates for Swimming
The Quantum Timer
The High Resolution Scoreboards
Athletics
Swimming
Beach Volleyball
Gymnastics
Equestrian
9.5 Discussion
References
10: Opening up the Black Box on Digitalisation and Agility: Key Drivers and Main Outcomes
10.1 Introduction
10.2 Literature Review and Hypotheses Development
10.2.1 Digital Technologies and Organisational Performance
10.2.2 Innovation Intensity and Organisational Performance
10.2.3 Digital Technology and Sustainable Development
10.2.4 Innovation Intensity and Sustainable Development
10.3 Research Design and Methodology
10.3.1 Sample Selection and Data Collection
10.3.2 Data Collection and Variables Measurement
The Data Collection
Choice of Used Approach
Variables
10.3.3 Dependent Variable
Organisational Performance (ORG_PER)
Sustainable Development (SUS_DEV)
10.3.4 Variables of Interest
10.3.5 Control Variables
10.3.6 Model Development
10.4 Empirical Results
10.4.1 Multivariate Analysis
10.4.2 Results Discussion and Potential Scientific and Managerial Implications
10.5 Conclusion
References
11: Ecosystem Innovation as the Stepping into Other People’s Shoes
11.1 Introduction
11.2 Theoretical Background
11.2.1 Our Elaboration
11.3 Method to Reach Innovation in a Pandemic Era
11.3.1 Our Elaboration
11.4 Findings: Ecosystems, Stakeholder Engagement and Crowdsourcing
11.5 Conclusion
References
Web References
Index