This book introduces the fundamentals of the technology satisfaction model (TSM), supporting readers in applying the Rasch model and structural equation modeling (SEM) – a multivariate technique – to higher education (HE) research. User satisfaction is traditionally measured along a single dimension. However, the TSM includes digital technologies for teaching, learning and research across three dimensions: computer efficacy, perceived ease of use and perceived usefulness. Establishing relationships among these factors is a challenge. Although commonly used in psychology to trace relationships, Rasch and SEM approaches are rarely used in educational technology or library and information science. This book, therefore, shows that combining these two analytical tools offers researchers better options for measurement and generalisation in HE research. This title presents theoretical and methodological insights of use to researchers in HE.
Author(s): A.Y.M. Atiquil Islam
Publisher: CRC Press/Chapman & Hall
Year: 2023
Language: English
Pages: 148
City: Boca Raton
Cover
Half Title
Title
Copyright
Contents
Author
1 Assessment of ICT in Higher Education Applying the TSM
1.1 Introduction
1.2 Literature Review
1.2.1 Hypotheses of the TSM
1.3 Method
1.4 Findings
1.5 Discussion
1.6 Conclusion
1.6.1 Implications for Policy and Practice
1.7 Acknowledgements
1.8 References
Appendix
2 Testing Online Learning Satisfaction in Higher Education
2.1 Introduction
2.2 Background
2.3 Literature Review
2.4 Hypotheses
2.5 Methodology
2.6 Results
2.7 Discussion
2.8 Conclusion
2.9 Acknowledgements
2.10 References
Appendix
3 Assessing Online Research Databases in Higher Education Using the TSM
3.1 Introduction
3.2 Review of the Literature
3.2.1 Research Framework
3.2.1.1 Research Hypotheses
3.3 Methodology
3.4 Results
3.5 Estimating the Structural Model
3.6 Discussion
3.7 Conclusion
3.8 Acknowledgements
3.9 References
Appendix
4 Measurement of Wireless Internet in Higher Education Using the TSM
4.1 Introduction
4.2 Background
4.3 Literature Review
4.4 Methodology
4.4.1 Instrument
4.4.1.1 Instrument Reliability and Validity
4.5 Results
4.5.1 Estimating the Technology Satisfaction Model
4.5.1.1 The Revised Technology Satisfaction Model
4.5.1.2 Cross-Validation of the Technology Satisfaction Model
4.6 Discussion
4.7 Conclusion
4.8 Acknowledgements
4.9 References
Appendix
Index
