Airline Cabin Crew: A Career Manual

Title
Contents
1 Routine of Cabin Crew
2 Departments of Airlines and Cabin Crew’s Interaction with These
3 Cabin Crew’s Interaction with Other Crew Members
4 Cabin Familiarisation and Catering Equipment Used for Passenger Service
5 Important Duties of Cabin Crew (in Normal Circumstances)
6 Understanding the Psychology and Expectations of the Passengers and the Expected Behaviour of Cabin Crew
7 Emergency Equipment
8 Body Language of Cabin Crew
9 Emergency Conditions and Cabin Crew’s Duty During Emergency Situations
10 Components, Controls and Instruments of the Aircraft
11 How Aircraft Flies Through Air (Basic Theory of Flight) and Some Common Aviation Terminologies
12 First Aid
13 History of Civil Aviation
14 A – Z of Interview
Appendix A Aircraft Airbus
Appendix B Aircraft Boeing
Appendix C ATR Avions de Transport Régional/Aerei da Trasporto Regionale
Appendix D Places of Tourist Interest, Things to See, Their Airports & Air Connections
Answer Sheet