CompTIA A+ Core 2 Exam: Guide to Operating Systems and Security

Cover
Table of Contents
Introduction: CompTIA A+ Core 2 Exam Guide to Operating Systems and Security
Chapter 1: Windows Versions and Customer Service
Windows Interfaces
Windows Tools for Users and Technicians
How Windows Controls Access to Network Resources
What Customers Want: Beyond Technical Know-How
Chapter Summary
Key Terms
Thinking Critically
Hands-On Projects
Real Problems, Real Solutions
Chapter 2: Installing Windows
How to Plan a Windows Installation
Installing Windows 10, Windows 8.1, and Windows 7
What to Do after a Windows Installation
Special Concerns When Working in a Large Enterprise
Chapter Summary
Key Terms
Thinking Critically
Hands-On Projects
Real Problems, Real Solutions
Chapter 3: Setting Up a Local Network
Types of Networks and Network Connections
Connecting a Computer to a Local Network
Setting Up a Multifunction Router for a SOHO Network
Troubleshooting Network Connections
Chapter Summary
Key Terms
Thinking Critically
Hands-On Projects
Real Problems, Real Solutions
Chapter 4: Maintaining Windows
Scheduling Preventive Maintenance
Backup Procedures
Managing Files, Folders, and Storage Devices
Using a Command-Line Interface (CLI)
Remote Connections
Chapter Summary
Key Terms
Thinking Critically
Hands-On Projects
Real Problems, Real Solutions
Chapter 5: Troubleshooting Windows after Startup
Concepts and Windows Tools for Solving Problems with Windows, Applications, and Hardware
Best Practices to Troubleshoot Windows-Related Problems
Slow Startup and Slow Performance
Application Errors and Crashes
An Application Fails to Uninstall
Troubleshooting Hardware Problems in Windows
Chapter Summary
Key Terms
Thinking Critically
Hands-On Projects
Real Problems, Real Solutions
Chapter 6: Troubleshooting Windows Startup
Understanding the Boot Process
What to Do before a Problem Occurs
Tools for Least Invasive Solutions
Options to Reinstall Windows
Troubleshooting Specific Windows Startup Problems
Chapter Summary
Key Terms
Thinking Critically
Hands-On Projects
Real Problems, Real Solutions
Chapter 7: Securing and Sharing Windows Resources
Securing a Windows Personal Computer
Controlling Access to Folders and Files
Using Active Directory Domain Services
Chapter Summary
Key Terms
Thinking Critically
Hands-On Projects
Real Problems, Real Solutions
Chapter 8: Security Strategies and Documentation
Protecting Network Resources
Dealing with Malicious Software on Personal Computers
Best Practices for Documentation and Security Policies
Chapter Summary
Key Terms
Thinking Critically
Hands-On Projects
Real Problems, Real Solutions
Chapter 9: Supporting Mobile Devices
Types of Mobile Devices
Mobile Device Operating Systems
Configuring and Syncing a Mobile Device
Securing a Mobile Device
The Internet of Things (IoT)
Troubleshooting Mobile Devices
Chapter Summary
Key Terms
Thinking Critically
Hands-On Projects
Real Problems, Real Solutions
Chapter 10: macOS, Linux, and Scripting
macOS for Macintosh Computers
Linux Operating System
Scripting Software and Techniques
Chapter Summary
Key Terms
Thinking Critically
Hands-On Projects
Real Problems, Real Solutions
Appendix A: Safety Procedures and Environmental Concerns
Appendix B: Entry Points for Startup Processes
Appendix C: CompTIA Acronyms
Glossary
Index